Returns & Exchanges
Due to the nature of our products, we cannot accept returns on alcoholic beverages once they have been delivered. However, we are committed to your satisfaction.
1
Contact Support
Email our team within 7 days of delivery if there is an issue with your order.
2
Provide Documentation
Submit clear photos of the product, packaging, and the shipping label for review.
3
Review Process
Our team will evaluate the request and verify if the item is eligible for a refund or replacement.
4
Resolution
Once approved, we will issue a store credit or dispatch a replacement bottle at no extra cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing